How To

Pay your Rent

Your rent is due to be paid on the 28^th of each month in advance. For example, your rent for December should be paid on 28^th November.

You can pay your rent in a number of ways:-

• by Standing Order using a mandate obtained from the Association's Offices
• by agreeing that your Housing Benefit is paid straight to the Association by the Council, or
• by using your Swipe Card at any Post Office, or at a shop or garage which has a 'Pay Point' sign.

When paying by Swipe Card, you simply hand over payment and your card.  The till operator will give you a receipt which you should keep as proof of payment. 

If you lose your Swipe Card, please contact the office and we will order another one for you.  Please note that for security reasons we do not accept cash at our office

If you are having difficulty paying your rent you should get in touch with your Housing Officer immediately to discuss the problem.  Your Housing Officer will make a sensible arrangement for you to pay what you owe over a suitable period of time.  A delay on your part in making an arrangement could result in Court Action.

The Housing Association also has a Welfare Rights Officer, Stephen Neill, who can provide advice on any benefits you might qualify for and help you to apply for them.  Stephen holds a surgery every Tuesday and Thursday by appointment.  Please contact the Office for details.