Being a Tenant
Living with your Neighbours
Disputes can occur because of ignorance and misunderstanding. Avoiding this can simply be a matter of keeping your neighbour informed.
It may be that a friendly word with your neighbour will solve any problem you have. It is important that you approach your neighbour in a calm manner.
Simple acts that can foster good neighbour relations
- Avoid playing music loudly or having the TV/radio/ stereo on too loud late at night. Respond in a reasonable way to a neighbour's request that you reduce the volume.
- Take your turn of cleaning the stairs and the common areas. (This is a binding condition of your Tenancy Agreement.)
- Ensure that you keep your pet under control at all times and do not allow fouling of the common areas eg. close, backcourts etc. (Please remember you need our written permission before you get a pet.)
If the situation does not get any better or you are worried about approaching a neighbour, get in touch with the office and ask to speak to your Housing Officer. We will deal with complaints in confidence.
Your Housing Officer will visit everybody involved and try to settle the situation. If mediation does not work and problems continue we may have to consider Court Action against the tenants concerned, if appropriate.
Any complaints due to Racial Harassment should be reported to the Association and the Police immediately. The Housing Association has a separate policy to deal with this type of complaint.
If you are threatened by a neighbour you should contact the Police. The Whiteinch and Scotstoun areas both have Community Police Officers based at:-
West End Police Station, 613 Dumbarton Road, Glasgow G11
Tel: 0141 532 3500